For recent sets we try to keep a high level of stock available at all times. For older sets it can be a while between restocking cards.

We do buy cards from Yu-Gi-Oh! & Pokemon. If you are a Christchurch localm feel free to bring your cards by our store during our opening hours and we can take a look at them*. *It may take between two (2) working days and one (1) week to value cards and collections.

While we endevour to ensure all orders are shipped out correctly through our checks, sometimes things fall through the cracks. If you receive an order with incorrect or missing items please email us at support@tcgcollectornz.com and well work on a resolution with you.

We want everyone to have a fair chance, especially on high allocated products.

Sometimes cards are incorrectly listed or is not in the condition described in your order. In this instance we will refund the card(s).

Your full order will ship when the pre-ordered product you bought releases. We don't split shipments. If you'd like to get those items right away, place two separate orders.

Yes there is. The maximum of any one item you can order is 25 (this includes cards and other products). Orders containing more than this will be refunded*. *Some items have a smaller limited based upon stock allocations.